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Showing posts with the label Communication

Starhub Cable TV Bill Problem Again

Last month I was charged S$4.50 before GST for this KaraOK! Day Pass, I called Starhub and it ended up as if me or my family member accidentally subscribed for it, ok, I followed their advise and put on a Purchase Lock to prevent such accident in future, and the guy waived the charge for me saying they can only do it one time. I don't watch the cable TV, only my parents watch it, I checked with them and they said they are sure they didn't press anything funny, they are well aware that for things that need payment, there will be a price tag on the screen so they won't go and press it. Today I received my bill and they did waive the charge for me, but to my surprise, they charged me for the same thing again, what the heck, so I called them, I told them I have the Purchase Lock enabled so how can anyone purchase anything, the guy put me on hold and came back after a while, this time he told me I also need to put a Parental Lock to block the KaraOK! channel 888, and he said h...
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Always Check Your Starhub Bills

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Last time out of nowhere they charged me for the Connecting Tones Service, now they charged me more than what I signed up for. Last month I signed up for their Surf and Watch package, it's an internet plus cable TV package and the cost per month was S$66.65 inclusive of GST, basically the internet costs S$39.90 and the cable TV costs S$26.75, and the cable TV was supposed to be HD upgraded. The salesperson also told me that the S$66.65 was before Hub Club discounts, which means the bill will be lower. But when I received my bill, I was puzzled by the cable TV charges. Cable TV Charges As you can see in the picture, if you take 45 - 11.887 = 33.113, so how is that cheaper, and that's after my Hub Club discount. So I called 1633, and they informed the billing department to call me back, and when they did, the billing department told me they need to check and will call me back, but instead of them calling, the salesperson got back to me and told me actually the HD Upsize ...
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Be Careful with Starhub *138# Connecting Tone Service

Today I noticed an additional S$2.00 charged to my wife's mobile line and we have no idea what it is for, but I remember several months back they charged the same thing, I called them up and they waived and cancelled the charge for me. I also told them not to sign me up for it again. G Premium Services        Connecting Tones Basic      1Dwlds      $2.0000 I called Starhub customer service again and they told me it's a service whereby all callers to the number will get to listen to some music, I asked the staff why my wife's number was signed up again when she didn't do anything, the staff said maybe we re-contracted but I told him that was quite a while back (about 8 months back), but anyway he waived and cancelled the charge for me. Then I wondered why I don't get auto-subscribed since I'm also using a Starhub mobile line, so I checked up on the service and found some information here , there are a...
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Make Cheap Calls from Singapore to Thailand

Use Callback Card It's the cheapest way to make an international call if you have a number with free incoming calls. You can use either pre-paid or post-paid sim cards. Where To Buy https://www.phonecard.com.sg http://www.phoenixcomms.com.sg http://mycard.sg Handphone shops Price For a card with a value of S$10 Buying at phonecard.com.sg S$8.50 for fund transfer S$9.70 for eNETS Buying at phoenixcomms.com.sg S$10 for eNETS Buying at mycard.sg S$8.72 for eNETS Buying at handphone shops Around S$8 to anywhere below S$9. It really depends on which shop you go to. There's a shop (actually it's just a outdoor counter) at Tampines Central Block 503 that sells at S$8.20. Which To Buy Phoenix Callback Card @ phonecard.com.sg - https://www.phonecard.com.sg/ProductDetails.aspx?productID=7&categoryid=18 Phoenix Callback Card @ phoenixcomms.com.sg - http://www.phoenixcomms.com.sg/web/consumer/callback.asp Why Callback Card We shall compare Skype, Phoen...
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Long-Term Visit Pass - Plus (LTVP-PLUS)

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How to Marry a Thai in Singapore

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You should refer to here -  https://www.rom.gov.sg/reg_info/rom_marriage.asp Please spend some time to go through and understand the information on that section (legal provision, other information, filing of notice, solemnization and etc), if your still not sure, feel free to drop a comment here or you can use their FAQ . The ROM website did a really good job of putting together the information that you need in a well-organized manner. I've done it once and I think the guide is very easy to follow. The only hiccup I've had with my marriage is during the  Appointment for verification & Statutory Declaration where both of us were required to read out a wall of text and my wife had difficulty getting past the first few lines and the counter guy got fed up and told my wife to stop. Definitely my oversight as I didn't arrange for an interpreter beforehand but luckily, there was a licensed interpreter at the scene and we managed to get her to do the interpretation ...
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Commission Calculator for DBS Vickers SG Stocks

Made this little tool to help me calculate the costs of buying or selling a stock, just enter number of shares and price and it will show both buy and sell costs at the same time. Can even choose by cash upfront, online or phone and it will calculate using respective rates. Cash Upfront ONLINE By Phone Shares: Price: Value: Commission: Clearing Fee: ...
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